Your PRIVACY is Our NUMBER ONE Concern

Your PRIVACY is Our NUMBER ONE Concern

1. RESPONSIBLE

Who is responsible for the processing of your data?
  • Identity: Encuesta Fácil, S.L. (hereinafter INCUESTAFACIL.COM)
  • Tax identification code: B-84348069
  • Address: C /. Rey, 11 - 28300 - Aranjuez - SPAIN
  • Phone: +34 91-4164609
  • Email: atencionalcliente@encuestafacil.com: CustomerService@encuestafacil.com

2. PURPOSE

With what purpose will we process your personal data?

In ENCUESTAFACIL.COM we will treat your personal data for:

  • • Manage the business relationship you have subscribed and contracted with us.
  • • Making a budget adjusted to your needs.
  • • Manage email communications with you.
How long will we keep your data?

The personal data you provide will be kept while the current business relationship is maintained. You can always exercise the rights recognized by the current regulations by contacting through the way that is most comfortable.

However, we inform you that we will periodically review our systems to proceed to eliminate those data that are not legally necessary.

3. LEGITIMATION

What is the legitimacy for the treatment of your data?

According to the purposes of the collection of our data, the processing of your data is necessary:

  • 1. Manage the business relationship you have subscribed and contracted with us.
    • a. Execution of a contract (enabled by article 6.1.b RGPD)
    • b. Consent of the interested party (enabled by article 6.1.a RGPD)
  • 2. Making a budget adjusted to your needs.
    • a. Consent of the interested party (enabled by article 6.1.a RGPD)
  • 3. Manage email communications with interested parties.
    • a. Consent of the interested party (enabled by article 6.1.a RGPD)

All the data collected is necessary for the provision of the service. However, those data that are not marked with an asterisk (*) will be optional. In the case that the obligatory data were not provided, ENCUESTAFACIL.COM will not be able to provide the agreed service.

4. RIGHTS THAT ASSIST THE INTERESTED PERSONS

What rights do I have in terms of data protection?

You can exercise any of the following rights by contacting us at the postal address C /. Rey, 11 - 28300 - Aranjuez - SPAIN or to the electronic address indicated in the header (atencionalcliente@encuestafacil.com). In any case, according to current regulations, it has been recognized:

  • Right to request access to their own personal data.
  • Right to request rectification or deletion.
  • Right to request limitation of treatment.
  • Right to object to treatment.
  • Right to portability.

You can use the forms contained in the rights of the interested parties to be able to exercise your rights in an easier way.

What are your rights when you provide us with your data?

Any citizen has the right to obtain confirmation about whether ENCUESTAFACIL.COM is processing personal data.

Interested persons may access their personal data, rectify them or, if applicable, request the deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

You can also inform us about the limitation of the processing of your data, in which case, they will only be treated for the exercise or defense of claims.

Also, at any time you can revoke your consent on the data handled by you.

Additionally, you can file a claim with the Spanish Data Protection Agency (AEPD). More information in Section 7 of this document.

5. RECIPIENTS

To which recipients will your data be communicated?

Your data will not be communicated to third companies.

To have maximum transparency with you, we inform you that ENCUESTAFACIL.COM is not a cloud service. The service is provided from proprietary servers on Housing. ENCUESTAFACIL.COM does not perform any international data transfer (TID). All the servers that provide the service of the application are property of ENCUESTAFACIL.COM and are managed and maintained only and exclusively by personnel of ENCUESTAFACIL.COM. The servers are hosted in a DataCenter of Interxion Spain - (Calle de Albasanz, 71, 28037 Madrid - SPAIN)

In connection with the above, ENCUESTAFACIL.COM has access to the answers that the respondent or third party could make, being the only personal data housed, those included by the respondent in their answers.

At the time of contracting the services, the USER will select the payment gateway (TPV of BBVA or PAYPAL) that best considers. Regardless of the selected payment gateway, ENCUESTAFACIL.COM will not have access to payment data (credit card or Paypal user) entered by the USER.

6. THE ORIGIN OF YOUR DATA

How have we obtained your data?

The personal data used by ENCUESTAFACIL.COM come from the interested party.

What categories of data do we handle?

The personal data categories that are treated are::

  • Identification data or Name
    • Name
    • Surname
    • Identification ID/ Tax identification code / Passport or equivalent document
    • Postal addresses
    • Electronic addresses

ENCUESTAFACIL.COM does not treat specially protected data. The data collected are only the derived from the service contracted and / or provided to the user.

7. AUTHORITY OF CONTROL

From ENCUESTAFACIL.COM we put the maximum effort to comply with the data protection regulations given that it is the most valuable asset for us. However, we inform you that in case you understand that your rights have been impaired, you can file a claim with the Spanish Agency for Data Protection (AEPD), located at C / Jorge Juan, 6. 28001 – Madrid - SPAIN. More information about the AEPD. http://www.agpd.es/