Compiling responses

EncuestaFacil.com provides you with all the necessary tools to compile responses to your surveys.

• Link in an EMail
• Pop up in your Website
• Link on your Website

Link in an EMail

If you have a Website with little traffic, if you don't have a Website, or if you wish to interview a specific audience (for example, newsletter subscribers, your customers or your employees), the best way of doing so is the link in an e-mail. Make sure that the list of e-mail addresses which you are going to use is up to date, otherwise you may receive few responses. Use our e-mail list management tool to send invitations to your customers by e-mail. When using an e-mail list:

• Make it clear why and for what purpose you are sending the e-mail, particularly if you have not contacted these persons before or you do so very sporadically.
• You can send a reminder e-mail 2-4 days after the first e-mail. But it is not advisable to sent too many requests.

If you are interested in gathering the opinion of a more extensive audience on a certain theme, you may need the services of a respondents panel. We can provide the audience segment you are most interested in. Contact us and we will give you information regarding the use of respondents panels.

Pop—up on your website

If you wish to gather opinions on your website, or know your visitors better, the best option is to contact your audience by surveys with pop-ups.

Surveys by pop-up:

• They have a high response ratio.
• They allow you to know about your Website's visitors
• They can help you to make your visitors loyal.
• They allow you to control the percentage of visitors for whom you want the survey to appear.

Other important things to be taken into account for using pop-up surveys:

• It is advisable to intercept visitors when they leave a certain page of your Website, not when they enter.
• The pop-up should appear only once per single visitor, to prevent double responses.

Link en tu página Web

If you prefer not to use pop-ups, you can place a link on your Website, which is less intrusive than the pop-up, but you must bear in mind that the response ratios will in all likelihood fall. If you use this method, try to place it in a place which is as visible as possible.

Some advice when using this method:

• Leave the survey open at least one week, but not more than two weeks. If your survey is active for less time, the most frequent visitors will be under-represented in results.
• Do not allow a visitor to do the survey more than once. EncuestaFacil.com prevents double responses by means of the use of cookies.