Service/Newsletter/... cancelation survey

1.- Introduction

[COMPANY NAME] is interested in learning more about the cause that lead you cancel your inscription to the service/newsletter/... Provided information will be used to improve our products/services. Your answers will be treated confidentially and we shall not be used for any purpose other than improvement made by our compay. This survey will take about 5 minutes to complete it.

1. For how long have you been using the service/newsletter/... of [COMPANY NAME] you have recently canceled? Less than 6 months More than 6 months but less than a year From 1 to 3 years More than 3 years 2. How frequently did you use the service/newsletter/...? Once a week or more 2 or 3 times a month Onces a month Less than once a month

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